Return & Refund Policy

Return & Refund Policy

By making a purchase on soothingsolutionscbd.com you are demonstrating a clear understanding that you are purchasing products containing Hemp Derived CBD or other cannabinoids. Check your state about the legality of purchasing any product on our websites, including rare and minor cannabinoids that may not be legal in your state. You must be 21 to purchase products on our website. IF we decide to refund an order that is unopened and unused there will be a 20% restocking fee charged before a refund is processed.

All sales are final and there are no refunds for wholesale orders or any edible product.. The only circumstance when we will provide a replacement is if we did not ship the product you ordered. A return label will be provided to send back the unopened and unused items and once received, we will send you the correct products.

You have 48 hours to notify us if you received the wrong product. Email trustedwellness1@gmail.com to let us know including a picture of the products you received, your packing slip, and original packaging.

We provide a thorough product description, ingredients for each product, and a 3rd Party COA for our products, so there should be no confusion as to what you are ordering. If you order the wrong product, we are not responsible for replacing it.

We do not have a money back guarantee since CBD and all cannabinoids affect everyone differently. Your experience may not be the same as someone else’s.

Our products have not been evaluated by the FDA and are not intended to diagnose, treat, or cure any disease. Always check with your healthcare provider before taking a new supplement.

If your product is damaged in shipping, please take a picture or video of the original packaging and send it to us within 24 hours of receiving your product. A determination will then be made after we review the situation.

Send all inquiries, pictures, or videos to trustedwellness1@gmail.com

Once your return is approved, you will be provided a return shipping label if we sent the wrong product. If you choose to pay for the shipping, please send returns to:

Trusted Wellness Attn: Returns 1545 Main St. Sarasota, FL 34236