Refund Policy
Returns
We are confident you will be extremely happy with your purchase. However, we understand that things can happen. Our main goal is your satisfaction, and we offer a 100% satisfaction guarantee for your purchase.
To be eligible for a return, just contact us so that we may send you a pre-paid shipping label. We will accept both opened and unopened products.
After 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at consciouslabscbd@gmail.com.